Report a Lost or Stolen Debit Card
To report a lost or stolen ATM or Debit Card or for questions about the card account, call (833) 357-0008. To initiate a dispute for fraud or non-fraud transactions, call (833) 357-0010.
We value the safety and security of our customers and their account information. In partnership with EnFact, we provide industry-leading technology, tools and the expertise to manage fraud. Experienced fraud analysts work around-the-clock, watching for any suspicious card activity, and they will contact you immediately if they detect potential fraud on your card.
If you receive a call, the agent will ask for the account holder by name and provide you with the last four digits of your account number. You will NEVER be asked to reveal any confidential information about your account.
To respond to a call from Fraud Prevention Services or to notify us of out of the ordinary transactions that you want authorized, please call 1-833-357-0010.