Posted on: 07/19/2022
It is the responsibility of the person in this position to assist in the assigning and review of new appraisals.
Reports To
- Appraisal Procurement Supervisor
Primary Responsibilities
- Answer telephone inquiries from different mortgage departments as well as Appraisers, brokers, & customers
- Assist with all duties pertaining to appraisals
- Assignment of appraisal orders
- Appraisal reviews/Annual desk reviews
- Appraisal/Inspection payment process
- Commercial proposals/Fee quote requests
- Run daily outstanding appraisal reports for status updates/follow-ups
- Maintain up-to-date records of Appraiser Licenses and Insurances
- Other duties as assigned
Posted on: 3/28/2022
It is the responsibility of the teller to courteously, expeditiously and accurately process on-line and off-line transactions for all types of accounts and services for the customers.
Reports To
- Branch Manager
- Assistant Branch Manager
- Supervisor
Primary Responsibilities
- Accept retail and/or small business deposits, loan payments, process checking and savings account withdrawals
- Cash checks
- Maintain an adequate cash drawer at all times; this includes requisitioning cash when needed and signing back excess cash and mutilated currency
- Balance cash drawer in accordance with Bank procedures and regulations including periodic batching of cashed checks
- Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
- Providing additional products including Bank Checks, Personal Money Orders and Gift Cards.
- May be responsible for bank opening and/or closing
- Maintains the highest level of confidentiality with all information obtained
- Promotes the bank’s products and services
- Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers
- Comply with all department and company policies, procedures and regulations
- Other duties as assigned
- Part time tellers are required to work every Saturday. Full time tellers are required to work rotational Saturdays
Desired Skills & Experience
- Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees
- Mathematical skills
- Strong communication & organizational skills
- Detail oriented, high degree of accuracy
- Competence with computers, telephone, calculator
- Ability to work in a fast-paced environment & under pressure as needed
Posted on: 06/16/2022
Supervisors are responsible for the supervision of teller staff and all branch functions associated with processing customer transactions and providing routine bank services. The position requires leadership, organizational, and communication skills in order to motivate staff, effectively organize and delegate duties among staff members, and provide a quality customer service experience to every customer or visitor. Ensures that all bank policies and procedures are followed.
Reports To
- Branch Manager
- Assistant Branch Manager
Primary Responsibilities
- Oversee and assist tellers including daily proving.
- Ensure staff is well trained and a friendly, professional branch environment is maintained.
- Ensure staff has a good working knowledge of bank products and services, listen attentively to customers, provide accurate information, and regularly identify opportunities to help customers with additional products and services, including referrals to other areas of the bank.
- Provide strong support for any sales and service initiatives undertaken by the bank and regularly discuss customer service goals and concerns with staff.
- Maintain a strong knowledge of bank products, services, procedures, and regulatory requirements in order to assist staff members with questions and difficult or complex tasks.
- Supply teller and reserve cash and determine future cash needs and order accordingly.
- Scheduling of teller work assignment re: Saturdays, evenings, vacations, breaks, and lunches.
- Initialing of all cash withdrawals of $3,000.00 and over, and recording of all currency transactions of $10,000.00 or more.
- Check deposit and withdrawal slips daily for all currency transactions over $10,000.00 to ensure proper procedure was followed.
- Assist customers with regard to inquiries or problems.
- Following proper security procedures, opens and closes vaults.
- Ensures that staff adheres to all association policies and procedures, includes taking disciplinary action.
- Works Saturdays on a rotational basis.
- Other duties as assigned.
Desired Skills & Experience
- Excellent customer service skills, attentiveness, tact, and diplomacy in dealing with both customers and employees.
- Must possess leadership and supervisory skills.
- Strong communication & organizational skills.
- Detail oriented, high degree of accuracy.
- Competence with computers, telephone, and any necessary equipment.
- Ability to work in a fast-paced environment & under pressure as needed.
Posted on: 06/16/2022
The Bank Secrecy Act Analyst works on a team that performs monitoring of daily BSA-related bank functions to ensure conformity and adherence with all applicable BSA/AML, USA Patriot Act, and OFAC related laws and regulations, performs a variety of routine daily tasks, prepares CTR reporting and correspondence, participates in special department projects, and assists the BSA Officer as needed. Responsibilities include reviewing CTRs daily, preparing CTRs for e-filing, monitoring customer transactions, reviewing account opening documents, resolving account activity alerts and assisting in investigation and preparation of suspicious activity cases and writing narrative summary of findings to report to the BSA/AML Officer.
Reports To
- BSA/AML Officer
Primary Responsibilities
- Responsible for reviewing new account documentation to ensure the Bank follows BSA policy pertaining to CIP and KYC and that all new accounts are established following current procedures.
- Responsible for reviewing alerts generated by the AML monitoring system for compliance with BSA/AML regulations and reporting of accounts where potential suspicious/unusual activity has been noted.
- Communicates with branch personnel and management to obtain and validate client information and are responsible to ensure all discrepancies are documented and resolved.
- Perform independent analysis for cases involving potential suspicious activity.
- Perform continuing activity reviews, detect, and monitor suspicious activity and possible money laundering patte Further researches and completes Suspicious Activity Reports (SARs) and submits to management for approval.
- Perform OFAC alerts review that are generated by the internal system and guide MFS Branch network on potential OFAC hits.
- Review and prepare Currency Transaction Reports (CTRs) for e-filing.
- Perform research to review and update Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD).
- Conduct periodic reviews of high-risk accounts and customers (EDD Reviews).
- Retain and complete ongoing external education and training for AML/BSA Compliance to stay current with changes in BSA and related laws and regulations.
- Participate in department projects as needed.
- Any or all other duties as assigned
Desired Skills & Experience
- Minimum of 1 to 3 years of direct work experience in BSA risk analysis or equivalent with related experience in other areas of banking and/or financial investigations.
- Working knowledge and understanding of general OFAC, BSA/AML, and USA PATRIOT ACT and risk management principles.
- Knowledge of core banking systems.
- Knowledge of BSA monitoring systems.
- Strong Internet research skills
- Must have excellent time management, verbal, and written communication skills.
- Strong proficiency in Microsoft Word, PowerPoint and Excel.
- Sound analytical and problem-solving skills.
- Good organizational skills, along with the willingness to take the initiative to meet deadlines and manage multiple tasks.
- Detail oriented with a strong emphasis on quality of work.
- Ability to work independently and in a team setting.
- Ability to maintain confidentiality of sensitive mater
- Knowledge of Verafin system, is a plus
- CAMs certification is desirable.
- Completion of CAMs certification required within the first year of employment
Posted on: 06/16/2022
The Compliance Manager will serve the compliance department by managing all daily aspects of the Bank’s Compliance Management Program, not limited to, but including, promoting a proactive compliance management process and partnering with business units to maintain a strong culture of enterprise-wide compliance with all applicable federal and state laws, rules, regulations and guidance. Assist in managing Compliance Analyst(s). Ensure and administer an effective, risk-based compliance monitoring program relevant to all areas of the Bank’s operations.
Reports To:
Chief Compliance Officer
Primary Responsibilities
- Collaborate with department leadership regarding:
- Identifying risks and emerging issues pertinent to the Bank’s operations by keeping abreast of all federal and state laws, regulations, rules and/or guidance (“applicable law”) that affect the Bank’s business.
- Identifying and interpreting the new/changed applicable law(s) relevant to the Bank’s business.
- Providing support to all business lines with regards to advisory and research functions within the Department, by fielding inquiries, researching and interpreting questions posed to the Department.
- Developing appropriate compliance training and other tools to assist and support Bank employees in fulfilling their compliance responsibilities.
- Liaising with auditors/examiners during compliance audits/examinations.
- When requested, represent the Compliance Department at Bank meetings.
- Review and test the Bank’s compliance with applicable law(s) and make recommendations to management as necessary to improve/enhance the Bank’s compliance posture.
- Research and maintain up-to-date knowledge regarding regulations and policies. Communicate requirements and application relevant to Maspeth Federal Savings when needed.
- Implement the new/changed applicable law(s) by assisting the business lines with the control design and implementation and/or performing detailed transactional testing prior to the regulatory change date to ensure the controls put in place by the business lines are appropriate and fully
- Review and approve all Bank advertisements for compliance with applicable
- Draft and/or review forms, disclosures, agreements, etc. for business lines as the need arises.
- Assist in managing compliance analysts as needed.
- Perform special projects, and additional duties and responsibilities as directed.
Desired Skills & Experience
- CRCM preferred and Bachelor’s degree required or commensurate work experience. Completion of Certified Regulatory Compliance Manager (“CRCM”) certification required within the first year of
- A minimum of ten years of relevant experience in the financial services industry in a compliance-related capacity or as a consultant, regulator or auditor.
- Extensive knowledge of all federal and state bank compliance regulations, all Bank products and services, as well as issues related to Bank operations, products and services and the impact of bank compliance regulations on such.
- The ability to understand, interpret, convey and implement the requirements of pertinent laws and regulations is essential.
- Must exhibit the ability to work both independently and in a team-oriented environment.
- Must possess strong leadership skills with the ability to assist in supervising, providing direction to staff, and delegating responsibilities appropriately.
- Ability to prioritize assignments and handle multiple projects simultaneously is essential.
- Must have excellent relationship building skills and be able to communicate highly technical compliance related information. Must be able to communicate technical compliance related information in a usable manner.
- Must have strong analytical capability and the ability to identify potential concerns and recommend operational improvements to management.
- Excellent communication (verbal and written), organizational, and follow-up skills are necessary.
- The ability to negotiate and collaborate with others, initiate action and adapt to change is essential.
- Must be proficient in Microsoft Office suite software, including but not limited to Word, Excel and Outlook.
Posted on: 08/16/2022
Reports To
- Credit Manager
Primary Responsibilities
- Review and Process Mortgage Applications
- Identify and Review Personal/Business Tax Returns, bank statements, credit reports, etc.
- Prepare Single-Asset-Entity (SAE) Mortgage Loans for Loan Committee
- Prepare Global Credit Analysis in Excel
- Interact with applicants/brokers/attorneys in person, through e-mail and over the phone.
- Review file and request any additional information required
- Input information into the Association’s origination system.
- Correlate and compile the information provided and present the analysis for approval in a timely manner with a deadline in mind.
- Other duties as assigned.
Desired Skills & Experience
- 1-2 years experience in the lending field
- Must be proficient in Microsoft Word, Excel, Outlook
- Detail oriented / Highly Organized / Multitask
- Excellent written and verbal communication skills
- Ability to manage relationships both internally and externally
- Must be able to adhere to deadlines in a timely manner
- Must follow procedures and have ability to adapt to ever-changing environment of Credit Underwriting
Posted on: 06/16/2022
Under the direction of Deposit Operations Director, performs all required functions for day-to-day electronic banking operations. Originating, processing and servicing electronic banking applications which include online banking, e-Statements, ACH (Automated Clearing House) and remote capture maintenance and servicing, and bill pay support in accordance with regulatory compliance guidelines. This person also troubleshoots software if conflicts arise and works closely with the Deposit Operations team to make sure all core applications are well maintained.
Reports to
- Deposit Operations Director
Primary Responsibilities
- Process and respond to action items and customer communication generated online, as well as customer email related to e-banking.
- Monitor bill pay issues in management console; assist with bill payment disputes.
- Process request for adds, changes and research related to services offered and/or managed by the e-banking services.
- Maintenance with approvals and closed consumer remote deposit capture agreements.
- ACH processing with various exception indications-as an example: wrong account number, incorrect application code, incomplete account number, etc.
- Research, correct and mark each item to post or return, as applicable.
- Review various reports for Department.
- Use the organizations regulatory compliance identity verification software to assess Bank, Originator and Individual Customer against Government lists, in accordance with OFAC, for possible suspects. Any uncertainties are sent to the Compliance Department for final approval. Internationals are marked according to instructions from Compliance.
- Perform the required duties to report unclaimed property to the Office of Unclaimed Funds.
- Other duties as needed.
Desired Skills and Experience
- Above Average Computer Skills.
- Highly motivated and can handle multiple tasks.
- Adapts to change.
- Be an active TEAM player.
- General knowledge of Excel, Windows platform and Microsoft Office suite of applications.
- Pleasant Telephone and Communication skills
Posted on: 08/03/2022
The Junior Compliance Analyst’s primary function is to support and participate in the development, implementation, execution and reporting of the Bank's compliance testing, monitoring, and validation exercises in accordance government regulations and the financial institutions policies and procedures. The Junior Compliance Analyst will research regulations and policies, communicate requirements, and assist the CCO with the MFS Compliance Management System (CMS).
Reports To
Chief Compliance Officer (CCO)
Primary Responsibilities
- Support and participate in the development of management and Board level reporting, including metrics on adherence to testing schedule, open/closed/delinquent testing action plans, and other items as directed
- Developing effective relationships within Compliance and with other Bank stakeholders
- Informing Compliance management of significant compliance matters that require their attention or action
- Serve as a compliance resource to Bank employees
- Respond to complaints and perform trend analysis
- Maintain up-to-date knowledge of consumer protection laws and regulations
- Conduct onboarding due diligence reviews of potential program managers
- Investigates, logs, and reports all compliance related events in a detailed manner
- Other compliance duties as assigned
Desired Skills & Experience
- Bachelor's degree required/preferred
- Exceptional organization skills, accuracy, and attention to detail
- Strong sense of protocol and discretion appropriate for operating in a Compliance environment
- Results-oriented, customer-focused with an ability to perform in a performance driven culture
- Must be proficient in all Microsoft applications with ability to learn and adapt to other document and database formats
Posted on: 08/16/2022
It is the responsibility of the person in this position to assist in the reviewing of all Commercial Real Estate / Residential loans under Loan Review and Lending Policies. This position will also assist with completing administrative functions of the Loan Review Department.
Reports To
- Loan Review Manager
Primary Responsibilities
- Create and review loan files and complete comprehensive write-ups and analyses.
- Periodically assess the credit worthiness of a borrower and recommend risk grades by using credit metrics and reviewing financial statements including but not limited to personal tax returns, business tax returns, income and expense statements, rent roll statements, credit reports, and appraisal reports.
- Analyze financial statements and credit data of individuals, entities, and properties to determine if there is any risk involved.
- Conduct an analysis of underwriting, policy adherence, and collateral support to determine risk grade for the loan and/or relationship.
- Provide a continuous evaluation of the quality of the Bank’s loan portfolio.
- Review customer files to identify any delinquent accounts.
- Generate financial ratios to evaluate customer’s financial status.
- Reach out to borrowers to request financial statements, as necessary.
- Scanning and filing documents, as necessary.
- Other duties as assigned.
Desired Skills & Experience
- BA or BS in business or related area preferred.
- 1-3 years of relevant experience
- Data Analysis skills/ability
- Excellent written and verbal communications.
- Detail oriented, able to adhere to deadlines in a timely manner.
- Knowledge of Microsoft Office including experience in Excel spreadsheets and Power Point Reports
Posted on: 08/03/2022
The JuniorSystems Administrator is responsible for helping to maintain operations of the Information Technology Department in support of all bank-wide needs placed upon the department. This positionwill work with team to allocate computer equipment, software, and any other available IT resources as needed towards problem resolution, system enhancements and new systems development. The Jr Systems Administrator is an entry-level position for a proactive person who wants to gain experience in a fast paced, IT environment.
Reports to
- Director of Information Technology
Primary Responsibilities
- Shares responsibility for monitoring the Help Desk and clearly documenting actions taken.
- Responsible for all aspects of: Hardware, Software, Data and Voice Communication issues and for the effective and timely implementation of problem resolution.
- Record and manage all user department problems reported. Assign adequate resources to address issues and ensure a prompt and effective resolution. Follow-up on resolved issues and, if possible, implement procedures to preclude the re-occurrence of reported problems.
- Help monitor and restrict unauthorized software usage and instruct user department personnel of bank policy regarding software usage.
- Work with senior staff to help meet department goals.
- Additional tasks as required.
Desired Skills and Experience
- Associates Degree, or two or more years of broad technical experience, and two industry certifications
- Familiarity with the following products is essential: Microsoft Windows Desktop & Server; Local and Wide Area Networking Concepts; Router and Switch technology
- Familiarity with the following products is also desired: Microsoft Windows Desktop & Server; Microsoft Office Suite
- Excellent communication skills
- Must be able to occasionally lift over 30 pounds
- High customer service skills
Posted on: 06/16/2022
The Systems Administrator is responsible for maintaining operations of the Information Technology Department in support of all bank-wide needs placed upon the department. The Systems Administrator will allocate computer equipment, software, personnel and any other available IT resources as needed towards problem resolution, system enhancements and new systems development. The Systems Administrator is directly responsible to the Director of Information Technology, however, is expected to exercise independent and effective technical and administrative abilities in carrying out daily operational responsibilities.
Reports to
- Director of Information Technology
Primary Responsibilities
- Possesses the role of Domain Administrator
- Shares responsibility for monitoring the Help Desk with the department
- Conducts/oversees the backup of critical data
- Responsible for all aspects of hardware, software, data, and voice communication issues and is responsible for the effective and timely implementation of problem resolution.
- Responsible for installing and administering all systems that provide endpoint protection
- Record and manage all user department problems reported. Assign adequate resources to address issues and ensure a prompt and effective resolution. Follow-up on resolved issues and, if possible, implement procedures to preclude the re-occurrence of reported problems.
- Arrange for the installation of new/replacement PC’s, components, peripherals or any related hardware products needed by user departments as required. Respond to user department needs with regard to equipment failure and ensure an effective and timely resolution.
- Ensure the distribution of new software and software upgrades on a timely basis. Validate software vendor licensing requirements and resolve shortfalls.
- Monitor and restrict unauthorized software usage and instruct user department personnel of bank policy regarding software usage.
- Along with the Director of Information Technology, shares overall responsibility as network administrator and oversees all systems and network security issues and management.
Desired Skills and Experience
- Minimal 2 years of Windows domain administrator experience creating new content and not just maintaining existing solutions
- Minimal 1 year experience with a data/system backup and recovery solution, Veeam preferred.
- Minimal 1 year experience in a helpdesk environment
Posted on: 06/16/2021
Universal Bankers serve as the Bank’s primary front-line customer service representatives and are responsible for creating a welcoming environment and impression for our customers. Key job functions include Teller transaction processing, account and service origination and maintenance as well as responding to customer inquiries by telephone and in person with the emphasis on new business and to cross-sell the association’s various services.
Reports To
- Branch Manager
- Assistant Branch Manager
Primary Responsibilities
- Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel.
- Provides sound advice at every Customer interaction to create a positive Customer Experience and ensures that the Customer’s financial needs are met.
- Serve customers in opening new accounts, updating current accounts and closing accounts including but not limited to checking, savings, CDs, safe deposit boxes, and IRAs.
- Meets with customers and prospects and develops understanding of all financial objectives and needs. Assesses customer information, educates and suggests appropriate product and service solutions. Cross-Sells customers on value and benefits of suggested alternatives and closes sales.
Maintains strong product and sales knowledge and champions core service values.
- Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, cashing checks, verify currency, balancing cash drawer, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Recyclers (TCRs) as necessary.
- Facilitate IRA creation, rollovers, transfers, distributions, and account closing.
- Actively participate in training programs to maintain and acquire additional job knowledge and skills.
- Maintains the highest level of confidentiality with all information obtained.
- Comply with all department and company policies, procedures and regulations.
- Other duties as assigned
Desired Skills & Experience
- High School Diploma or equivalent experience.
- 1-2 Years of related experience.
- Teller and Customer Service Representative experience with the ability to influence Customers.
- Ability to schedule and prioritize work.
- Basic knowledge of Excel and Word.
- Completes online regulatory training requirements.
- Notary License preferred.
- Excellent customer service skills, attentiveness, information retention, tact and diplomacy in dealing with both customers and employees.
- The ability to make sound decisions. This may include making on-the-spot decisions regarding customer transactions; weighing customer satisfaction issues with the Bank exposure to loss or fraud and the ability to think through and rationalize decisions.
Strong communication skills including excellent phone etiquette.
Maspeth Federal is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, veteran status, alienage or citizenship, disability, marital status, military status, genetic information, domestic violence victim status or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.
How To Apply
Please submit your cover letter and resume directly to careers at maspethfederal dot com